Previous Clients
Automotive
Driven Brands, including Take 5 Oil Change, Take 5 Car Wash, Meineke and Maaco
B2B
Coplex, Digilock, EOS Worldwide, Integrated Staffing Solutions, SalesXceleration, SE2 Communications, Stellar Service Brands, Suntec Business Solutions
Nonprofit
DonorAdvisedFunds.com, Dog Tag, Living Water International, Opportunity International, World Vision
B2C
Blue, Celliant, Chicago Dog Show, Harbor Retail, HiFi Social, National Cybersecurity Center
Healthcare
ART Surgical, Flatrock, Paytient, Zotec Partners
Software as a Service (Saas)
BlueFlame AI, Computer Task Group (CTG), Denim Social, Exiger, Frogslayer, Fusion Fund, Fusion Risk Management, IRIS Software Group, mpro5, parcelLab, PureWeb, Shipmonk, ThroughPut, Inc., Wipro
Higher Education
TCS Education System, including Saybrook University and Pacific Oaks University
F&B \ CPG
Nielsen-Massey Vanillas, Yogurtland, Sunday Night Foods, TOUS les JOURS
Financial Services
FusionFund, Security Traders Association of Chicago, Plancorp
Client Placement Examples
Writing Samples
-
Philipp Plein Case Study for ParcelLab
-
Wilks Communications Blog
-
SmartBrief article for TCS Education System's President
-
Press Release for Flatrock, Inc.
-
Client Blog: BlueFlame AI
-
Pitch Example: UPS Strike resulting in interviews with Business Insider and Reuters
SUBJ: UPS carrier strike highlights last mile visibility challenges for retailers
Hi [Reporter],
As a UPS strike looms on the horizon, retailers are worried about providing customers with the information they need to anticipate order delays and delivery tracking.
Last mile visibility is a weak spot for many retailers, leading to increased where is my order (WISMO) requests that put a strain on customer service teams. As this situation develops, brands must prepare by upgrading their last mile tracking capabilities to ensure customers the status of their orders. Proactively engaging customers when delays occur allows brands to build positive experiences in light of delivery issues.
I can connect you with [Client] of parcelLab, to discuss how top brands like FARFETCH, H&M, and Chico’s provide delivery transparency to create exceptional customer experiences.
He can also discuss wider industry trends in logistics and fulfillment that are leading retailers to seek new solutions to manage increased supply chain disruptions, especially leading up to the holiday shopping season.
Let me know a time that works for you and I’d be happy to coordinate.