Previous Clients

Automotive

Driven Brands, including Take 5 Oil Change, Take 5 Car Wash, Meineke and Maaco

B2B

Coplex, Digilock, EOS Worldwide, Integrated Staffing Solutions, SalesXceleration, SE2 Communications, Stellar Service Brands, Suntec Business Solutions

Nonprofit

DonorAdvisedFunds.com, Dog Tag, Living Water International, Opportunity International, World Vision

B2C

Blue, Celliant, Chicago Dog Show, Harbor Retail, HiFi Social, National Cybersecurity Center

Healthcare

ART Surgical, Flatrock, Paytient, Zotec Partners

Software as a Service (Saas)

BlueFlame AI, Computer Task Group (CTG), Denim Social, Exiger, Frogslayer, Fusion Fund, Fusion Risk Management, IRIS Software Group, mpro5, parcelLab, PureWeb, Shipmonk, ThroughPut, Inc., Wipro

Higher Education

TCS Education System, including Saybrook University and Pacific Oaks University

F&B \ CPG

Nielsen-Massey Vanillas, Yogurtland, Sunday Night Foods, TOUS les JOURS

Financial Services

FusionFund, Security Traders Association of Chicago, Plancorp

Client Placement Examples

Writing Samples

  • SmartBrief article for TCS Education System's President

  • Pitch Example: UPS Strike resulting in interviews with Business Insider and Reuters

    SUBJ: UPS carrier strike highlights last mile visibility challenges for retailers

    Hi [Reporter],

    As a UPS strike looms on the horizon, retailers are worried about providing customers with the information they need to anticipate order delays and delivery tracking.

    Last mile visibility is a weak spot for many retailers, leading to increased where is my order (WISMO) requests that put a strain on customer service teams. As this situation develops, brands must prepare by upgrading their last mile tracking capabilities to ensure customers the status of their orders. Proactively engaging customers when delays occur allows brands to build positive experiences in light of delivery issues.

    I can connect you with [Client] of parcelLab, to discuss how top brands like FARFETCH, H&M, and Chico’s provide delivery transparency to create exceptional customer experiences.

    He can also discuss wider industry trends in logistics and fulfillment that are leading retailers to seek new solutions to manage increased supply chain disruptions, especially leading up to the holiday shopping season.

    Let me know a time that works for you and I’d be happy to coordinate.